Business Intelligence Analyst

Job Type: Analysis
Contract Type: Freelance or Employee
Job Location: Brussels
Sector: Utilites
Languages: EN & (FR or NL)
Teleworking: 2 days/week
Duration (min): 1 year
Frequency: Full-time


For supporting the modernization and further evolution of its inhouse Gas Flow Management application suite, our client is actively looking for an Business Intelligence analyst to integrate in its agile development teams, who will be involved in all aspects of the services, including new projects and developments, technical upgrades, bug resolution and incident management.

For supporting its Gas Flow Management related processes, they have developed the “GSmart” application suite. Initially started in 2004 with the liberalization of the Belgian and European energy markets, the application suite has evolved a lot on both functional and technical level. Today it is a modern, user friendly and web-based suite that is not only used by our client but
also by 8 different European TSO’s (Transmission System Operators) both within and outside the Group.
It covers the whole cycle from transmission capacity contracting, demand processing, optimized flow planning, network balancing, billing, invoicing, data publication and reporting, and business-tobusiness messaging (likewise for storage and terminalling). The suite is developed by 8 teams of about 80 persons in total.

Functional description

As a Business Intelligence analyst, you will be part of the transversal reporting team that manages the central datawarehouses and handles all reporting needs from the functional product processes
(e.g. contracting, flow planning, invoicing, data publication,…).
You will be involved in all aspects of the product lifecycle: gathering business process definitions and requirements from the business users, designing functional and technical solution specifications, creating test scenarios and assisting users in the user acceptance testing (UAT) as well as providing end user support. As functional analyst you will also be responsible to analyse the different types of support and actively propose solutions to reduce it. As a technical analyst, you will need to performs technical
analysis on the databases of the different software applications within Gas Flow Management to determine which data needs to be retrieved.


  • Actively participate in an agile development team using scrum
  • Collaborate with the team to break down a business requirement into estimated user stories, refine them to tasks and deliver user stories within a sprint
  • Analyse user stories and translate them into the most appropriate conceptual model, while respecting the existing architecture and systems
  • Create business process and functional system documentation using UML-artifacts (use case diagrams, activity diagrams, information models,…) using the Fluxys standard tools and methodology
  • Handover analysis to developer clarifying models, requirements and business context.
  • Create and execute test scenarios on different levels (component, system, UAT)
  • Assist the users during the execution of user acceptance tests
  • Challenge and review your analysis and test results with team members
  • Provide support to end-users on (critical) production systems
  • Analyse the support work and propose improvements to reduce the amount of support
  • Review functional documentation of peers


  • Good analytical and synthesizing skills to clearly define problems and requirements as well as to determine solutions for data reporting (MUST)
  • Experience working in agile Business Intelligence development team for at least one year (MUST)
  • Knowledge and experience in multidimensional modelling (MUST)
  • Knowledge of relational databases and good data investigation/querying skills (MUST)
  • Knowledge of UML (MUST)
  • Good communication skills to interview end-users: listening actively to their needs, asking the right questions and interpreting the answers correctly (MUST)
  • Experience providing support to end-users is an asset
  • Background knowledge in the energy sector is an asset
  • Fluency in the use of the following tools (MUST)
    • UML modeling tools (e.g. Sparx Enterprise Architect)
    • Data management in Microsoft SQL Server Management Studio
    • Documentation / Communication tools (e.g. Microsoft Office)
  • Knowledge of Microsoft SQL Server data warehouses, SSRS, SSIS and SSAS is an asset
  • It is an asset to have knowledge of PowerBI
  • Ability to work and communicate in a team (e.g. work together with developers to explain analysis, peer-review the analysis of other analysts, escalate impediments to scrum master, being flexible to help the team achieve its goals,…)
  • Goal directed attitude: focus on delivering the planned user stories
  • Pragmatic approach: talking to people and taking action to solve problems
  • Improvement-minded: propose new improvement ideas during the sprint retrospectives
  • Ability to adapt in an ever-changing environment
  • Ability to advise stakeholders on different possible solutions
  • Lifelong learner (e.g. new business processes, ways of working together or technical matters)
  • Ability to fluently communicate in Dutch (spoken) or French (spoken) and English (spoken and written) (MUST)

May also apply to this position: a functional analyst (medior experience level) with proven strong datamodelling experience and strong interest/willingness to join a Business Intelligence development team. In this case, the person may lack the min 1 year experience in a Business Intelligence development team and the knowledge/experience with multidimensional modelling.

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