Business Analyst eCommerce

Job Type: Analysis
Contract Type: Freelance or Employee
Job Location: Nivelles
Sector: Retail Health & Personal Care Products
Languages: EN & (FR or NL)
Duration (min): 1 year


Our client is seeking a highly skilled and motivated Business Analyst to join the team responsible for overseeing the integration of various systems within their company’s application landscape, including but not limited to retail eCommerce, CRM, and marketing automation. The candidate will mainly work on the retail eCommerce topic. The ideal candidate will possess a combination of strong business acumen, technical expertise, and excellent communication skills. Collaboration with third-party vendors and partners will also be a crucial part of this role.


  • Collaborate with cross-functional teams and third-party vendors to understand business requirements and translate them into functional specifications for various systems in retail ecommerce.
  • Evaluate and analyze existing business processes and systems to identify areas for improvement and recommend appropriate solutions.
  • Manage the integration of different systems within the company’s application landscape, including coordination with internal stakeholders and external vendors.
  • Ensure seamless integration and data flow between different systems by working closely with third-party vendors and partners.
  • Conduct thorough testing and quality assurance of integrated systems to ensure functionality and reliability.
  • Provide ongoing support and troubleshooting for any issues related to the integrated platforms, working collaboratively with third-party vendors as needed.
  • Stay updated with industry trends and emerging technologies in various system domains to propose innovative solutions that enhance business operations, including potential thirdparty integrations.
  • Collaborate with the development team to prioritize and implement system enhancements and customization based on business requirements and third-party integrations.
  • Prepare comprehensive documentation, including user manuals, training materials, and system specifications, considering the various systems and third-party integration
  • Conduct training sessions and workshops to educate end-users on the effective use of integrated systems, including any third-party components.


  • Bachelor’s degree in Business Administration, Computer Science, Information Systems, or a related field.
  • Proven experience as a Business Analyst, preferably in the retail industry.
  • Strong understanding of various systems in retail ecommerce platforms.
  • Knowledge of software development methodologies and the ability to work closely with development teams and third-party vendors.
  • Proficiency in gathering and documenting business requirements, use cases, and system specifications.
  • Excellent analytical and problem-solving skills with a keen attention to detail.
  • Ability to manage multiple priorities and work independently in a fast-paced environment.
  • Familiarity with data integration techniques and tools.
  • Experience with project management methodologies is a plus.

We use the pronoun « they » or « the candidate » wherever possible to include all individuals when talking about candidates, regardless of their gender identity. We believe that everyone should be treated with respect, regardless of their gender identity.

Apply for this position

Allowed Type(s): .pdf, .doc, .docx