Business Analyst Record Keeping

Job Type: Analysis
Contract Type: Freelance
Job Location: Brussels
Sector: Banking & Insurance
Languages: FR & NL & EN
Teleworking: 50%
Duration (min): 6 months

Function description

We are looking for an experienced BA, motivated and enthusiast to contribute to the success of the integration of the bpost bank archiving activity in the BNPPF system. The BA will support the Initiative Owner to define the migration strategy for the bpost bank archive and the target Operating model. The candidate will contribute to the optimization of the document recognition and indexation thanks to OCR’s and AI.

The Digital Business Analyst identifies and collects the Business’ needs, analyses and defines the Business’ model using conceptual modelling techniques and methods and acts as the interface between delivery and business teams (also IT).

Principal responsibilities:

  • The candidate takes care of Requirements management and communication and ensures good understanding of business’ needs
  • The candidate is the liaison between all stakeholders & guarantees customer satisfaction
  • The candidate supports the testing phase, takes care of change management and leads the closure of issues during the warranty period
  • The candidates takes part in the search & delivery of realistic/effective solutions to complex business challenges: provides expertise (analytical, technical & in terms of project management) in the search & implementation of digital (marketing ) solutions
  • The candidate works closely with the cluster, the squads and with the Process team in order to understand the overall strategy and objectives for the domain
  • The candidates takes the lead in specific studies related to the record keeping activity in the context of the merge with bpost bank, including preparation of documentation for the management committees, preparation of Business cases, process description,
  • The candidate identifies the impact of business specifications and related system changes on existing back-end and front-end processes and liaises with Process/ Change manager
  • In project mode, collects, analyses and translates business requirements delivered by our end-users into detailed business specifications for IT departments, taking into account a user centric, collaborative and agile way of working
  • The candidates builds and maintains good relationships within Engineering, with the Business partners, Operations and the different departments of IT.

Language requirements

  • Dutch : Fluent
  • French : Fluent
  • English : Fluent

Required experience / knowledge

You have at least 3 years of relevant experience in Business Analysis in a large scale company, preferably in the financial sector

Technical experience


  • Ability to conduct cost/benefit analysis
  • Good understanding of IT and testing
  • Good understanding of work flow processes
  • Experience working on digital transformation projects in a consulting/client facing environment
  • Understanding of project management tools e.g. Jira, Sharepoint, MS Office Suite, Microsoft Project
  • Understanding of delivery frameworks and methodologies (Agile – Scrum)


  • Business architecture

Business experience


  • Ability to manage meetings
  • Extensive experience working on digital transformation projects in a consulting/client facing environment
  • stakeholder management
  • Ability to structure & document the business refinement


  • Soft skills
  • Analytical mind – conceptual thinking
  • Negotiation and persuasion skills
  • Excellent communication skills (both verbal and written)
  • Self-starter and work independently
  • Problem-solver
  • Quality-minded and eye for detail
  • Goal-oriented
  • Open to change
  • Eager to understand the strategy behind business requirements and provide recommendations

We use the pronoun « they » or « the candidate » wherever possible to include all individuals when talking about candidates, regardless of their gender identity. We believe that everyone should be treated with respect, regardless of their gender identity.

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