Conversational Designer

Job Type: Other
Contract Type: Freelance
Job Location: Brussels
Sector: Logistic
Languages: EN & (FR or NL)
Duration (min): 6 months
  • Copywriting skills with proven experience for conversations design for chatbots
  • Native FR or EN, with good knowledge of the other language (+ NL) to be able to proofread in the other language
  • Technical experience with chatbot design tools or a fundamentally good technical base for understanding similar technologies. Experience with MS Power Virtual agents is a plus
  • Experience with MSFT Power Virtual Agents (or other chatbot design tools)
  • Analytical skills to interpret logical flows using parameters are a plus
  • Eye for user experience, able to think outside-in
  • Strong communicator
  • Experience with virtual collaboration/whiteboarding tools (miro, Figjam) to draw flows
  • Well organized and structured to manage different versions of feedback in 3 languages
  • Eye for detail and delivers qualitative results against strict deadlines
  • Able to collaborate and lead discussions with business stakeholders for info-gathering and validations
  • Team player
  • Used to working in agile mode
  • Will have to coordinate the actions of the various stakeholders to anticipate potential bottlenecks and prevent a missing element from blocking the rest of the process

We use the pronoun « they » or « the candidate » wherever possible to include all individuals when talking about candidates, regardless of their gender identity. We believe that everyone should be treated with respect, regardless of their gender identity.

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