Senior Project Manager

Job Type: Project / Program Management
Contract Type: Freelance or Employee
Job Location: Brussels
Sector: Banking & Insurance
Languages: EN & (FR or NL)
Duration (min): At least until the end of the year
Frequency: Full-time


  • Is ultimately responsible for delivering the program / project to agreed KPIs (scope, Management plan, budget, quality, benefits)
  • Is responsible for defining the Business Case of the project / program he / she is assigned to by the Head of ePMO
  • Is responsible for defining the best project / program structure, team and delivery approach to maximise the project / programs success and benefits realization, in alignment with FAs existing methodology, tools and processes
  • Is responsible for establishing a clear governance structure in alignment with FAs portfolio and project management governance
  • Is responsible for ensuring that the project / program completes all relevant mandatory deliverables, and that all relevant content owners, contributors or approvers perform their actions on time and to quality
  • Establishes, maintains, updates and reports on program / project performance, progress and status to the relevant stakeholders on a regular and agreed frequency
  • Coordinates the day-to-day program / project activities, and ensures the right communication channels and forums are in place to keep track of all necessary delivery activities, dependencies, achievements, risks, and issues
  • Resolves or escalates project / program issues and risks, including resourcing conflicts and inter- intra- program / project dependencies
  • Establishes and maintains efficient and effective relationships with key stakeholders across the organization
  • Works with Resource Managers to secure relevant resources, and monitors the actual delivery of those resources
  • Manages the project / programs budget, resources, plan, risks and issues, as well as status reporting, using the PPM tool chosen by FA (Planview)
  • Does not underestimate the activities needed to ensure proper handover to the BAU teams, to ensure the project / programs benefits are realised
  • Does not underestimate the importance of change management throughout the lifecycle of the project and requests professional change management support if required*
  • In a program construct, acts as a first escalation point for all projects and streams leads, and supports them in removing roadblocks or seeking further support if required
  • In a program construct, manages on behalf of the projects / streams the relationship with the Portfolio Management team  
  • Applies the methodology, processes and tools in place within FA to deliver projects and programs, and provides constructive feedback when potential improvements are identified
  • Contributes to the community of practice of project managers, with the aim of continuously improving the management of projects : sharing experience, lessons learned, good practices, feedback, coaching  


  • Customer orientation: you think in terms of customer solutions and transpose them into your activities
  • Collaborative orientation: you enjoy working in a team, listen to others and invest in others, whatever their affiliation in the organisation, to achieve common objectives
  • Quality awareness: you work not only to achieve the project objectives in time and budget but also ensuring it delivers quality results that will actively improve FAs ways of working
    Job-related skills
  • Self-discipline, organisation and structure, resilience
  • Very strong competences in communication, presentation and animation of workshops, as well as negotiation skills
  • Lead by example and build a sense of community among project/program team members
  • Master conflict resolution techniques and manage risks
  • Very strong in working with different teams, who have different mindsets and objectives whilst managing to get them to work all in the same direction for a limited period of time
  • Able to communicate effectively with Business and IT stakeholders at every level of the organisation
  • Ability to quickly understand the processes and interests of the Business and the impact that the project has on it
  • Ability to optimise team collaboration/structure to create efficiency in the project team and meet delivery targets
  • Humble, you come in with an open and curious mind, ready to learn from others and to share your knowledge with others to participate to growing the organisations maturity and not only deliver in a silo

Specific experience & knowledge

  • In-depth knowledge of project/program management methodologies, processes and tools (project/program planning, stakeholder engagement, reporting & communication, dependency management, change control and budget management, capacity management)
  • Solid experience (min. 6 years) in managing projects, programs and teams, both IT and business
  • Good understanding or practical experience in the software development lifecycle
  • Solid experience with the definition and implementation of Business Continuity Plan (BCP) and / or Disaster Recovery Plan (DRP)
  • Experience in the definition and implementation of regulatory & compliance projects in the financial services sector is ideal
  • Interest and desire to engage sufficiently in the subject matter covered
  • At least one project / program management certification is a must (Agile / PMP / Prince 2)
  • Fluent in at least two languages out the following three: French, English, Dutch, both spoken and written

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